Large-scale user research
Understanding how the group's employees learn, to ground a new training strategy.
User research, framing, design and functional prototypes, through to developer handover. When the project calls for it, I deliver a React prototype aligned with your design system, to test the flows and prepare development.

Checking hotels' commitments to partner beverage brands.
Hotels can correct the automated analysis or explain a missing product. The Accor team then reviews their requests.

Compare a hotel's purchases with Accor's negotiated prices.
Direction validated early in the mission, repository taken over by the developer, a second prototype commissioned.

Helping managers find the right process and know what to do.
Nine interviews, then an information architecture and SharePoint templates tested.
Rethinking a negotiation tool for two purchasing roles.
Interviews and observation, needs prioritisation, then a working React prototype.

Create, check and track a direct-mail campaign.
All eight participants created a campaign on the prototype.
Reopening a 1998 business application to the people who had given up on it.
Understanding how the group's employees learn, to ground a new training strategy.
Design of the digital key and its integration into the My Renault app.
An experience vision for Toyota's urban segment, through to the HMI of a full-scale cockpit.
Led the experience and cockpit design of a connected-services prototype.
Redesign of the application tracking truck drivers' schedules and tasks.
Within an agreed scope: understand how people work, define priorities with your team, design and test the flows, then deliver a functional prototype your developers can build on.
Working within your product team, I take responsibility for research, user flows, interface design and testing. I work with the PM and developers from discovery through iteration, using a functional prototype when the project calls for one.
“prototypes of high visual and technical quality, with a "dev-ready" level of finish”
“Deliverables that are easy to work with, even after you have left.”
“A great capacity to solve complex problems, to anticipate user needs, and to work with multidisciplinary teams.”
